Quote and brief
Origin, destination, Incoterm, weights, dimensions, quantity, commodity and required timing allow scenarios to be compared with fewer assumptions.
KNOWLEDGE CENTER
Frequently asked questions, straight answers.
Direct answers about quotes, ocean and air freight, documents, tracking, PTAX, insurance and operational follow-up.
01 — DIRECT ANSWER
What you need to know before moving forward.
Every shipment has specific conditions, but good decisions begin with well-answered questions. This center organizes common questions from importers and exporters and shows when shipment-specific analysis is essential.
02 — PRACTICAL GUIDE
Criteria that change the operational outcome.
Execution and tracking
A portal status is a source, not an analysis. Our coordination confirms milestones, interprets deviations and identifies the next action.
Cost and exchange
Freight, local charges, insurance, storage, duties and exchange use different criteria and validity windows. Every estimate should record assumptions.
FAQ
Frequently asked questions
Objective answers to guide the conversation. Every shipment still requires validation of its specific conditions.
How long does a quote take?+
It depends on route and complexity. Complete briefs speed up consultation; the commercial team normally responds within one business day.
Does website tracking replace shipment follow-up?+
No. The tool identifies the official source. Lima Cargo customers receive operational interpretation and communication from the responsible team.
Is PTAX the rate I will pay?+
Not necessarily. PTAX is an official reference; institutions and contracts may apply different dates, spreads and criteria.
Do you handle imports and exports?+
Yes, across ocean freight, air freight, cross trade and global-trade coordination as applicable.
NEXT STEPS
Turn information into an executable route.
Share your operating context. The Lima Cargo team reviews assumptions, identifies gaps and recommends the next action.